Lionheart Peptides is an e-commerce supplier of research use only peptides, that are not intended for human or animal use, consumption or therapeutic application of any kind.
This Privacy Policy describes how we collect, use, store and protect the personal information of individuals who register an account, browse our site or make a purchase. By creating an account or using our site, you acknowledge that you have read and agree to the practices described in this policy.
Information We Collect
Account Registration
When you create an account, we collect the following information to verify your identity and research credentials:
- Full legal name, email address and phone number
- Mailing and billing address
- Username and a securely encrypted password
order & payment information
When you place an order, we collect your purchase history, product selections, and billing details. Payment card data is processed entirely by our PCI- compliant third-party payment processor — we never store, transmit, or have access to full card numbers.
automatically collected data
We automatically collect certain technical information when you visit the site, including your IP address, browser type, device identifiers, pages visited, time on site and referring URLs. This data is used for security, fraud prevention, and improving site performance.
how we use your information
We use the information we collect for the following purposes:
- Verify your identity and confirm legitimate research credentials before fulfilling orders
- Process, fulfill, and ship your orders accurately and on time
- Communicate with you about your account, order status, and any policy changes
- Detect, investigate, and prevent fraudulent transactions or unauthorized site access
- Comply with applicable federal, state, and local laws and regulatory requirements
- Analyze site usage to improve our products, content, and customer experience
- Send promotional or educational emails — only with your explicit opt-in consent, and you may unsubscribe at any time
sharing your data
We do not sell, rent or trade your personal information to any third party for marketing or commercial purposes. We may disclose your information only in the following limited circumstances:
- Service providers — trusted third parties who assist us in operating the site and fulfilling orders, including payment processors, shipping carriers, and IT service vendors. All are bound by confidentiality agreements and may only use your data to perform services on our behalf.
- Legal and regulatory authorities — when we are required to disclose information by law, court order, subpoena, or government request, including regulatory inquiries related to research chemical compliance.
cookies & tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how visitors interact with our site. Cookies do not collect sensitive personal information beyond what is described in this policy. You may configure your browser to refuse or delete cookies at any time; however, disabling cookies may affect certain site functionality such as staying logged in or completing a checkout. We do not use third-party advertising trackers or sell browsing data to advertisers.
data security & retention
We implement commercially reasonable technical and organizational safeguards to protect your personal information. These include SSL/TLS encryption for all data in transit, encrypted storage of account passwords, access controls limiting data visibility to authorized personnel only and regular security reviews of our systems.
We retain your personal data for as long as your account remains active, and for as long as required to meet our legal, tax, and regulatory record-keeping obligations. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, except where continued retention is legally mandated.
No method of electronic transmission or storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. We encourage you to use a strong, unique password and to keep your account credentials confidential.
age restriction
This site and its products are intended solely for adults aged 21 or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or submitted personal data, we will promptly close that account and delete the associated information.
policy updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or site functionality. For material changes that significantly affect how we handle your personal data, we will notify registered users by email prior to the changes taking effect. Your continued use of the site following the posting of any updates constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
contact us
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please reach out to: support@lionheartpeptides.com.